1. Scope

This Policy applies to Chayton Technologies websites and to Agents58 services that reference this Policy. Agents58 is an artificial-intelligence and business-automation platform designed to help businesses automate functions such as customer communications, lead management, scheduling, advertising, sales workflows, analytics, and other enabled capabilities.

Individual Agents58 customers may also collect and process information through the platform for their own business purposes. In those situations, the customer may be responsible for providing additional privacy notices and obtaining any consent required for its particular use of the service.

2. Information We May Collect

The information collected depends on the services and features being used. It may include:

• name, email address, telephone number, and business contact information;
• account and authentication information;
• business profile, service, product, and configuration information;
• lead, customer, appointment, order, and transaction-related information;
• communications submitted through websites, forms, email, messaging, or enabled AI agents;
• call-related information, recordings, or transcriptions when those features are enabled and permitted;
• advertising, campaign, lead, and performance information supplied through connected services;
• technical information such as browser, device, IP address, logs, and security events;
• payment and billing-related information processed in connection with paid services; and
• other information a customer or user chooses to provide.

3. How We Use Information

We may use information to:

• provide, operate, maintain, and improve Chayton Technologies and Agents58 services;
• configure and execute requested automation and AI functions;
• manage accounts, customers, leads, appointments, communications, and transactions;
• provide customer support and respond to requests;
• authenticate users and protect accounts and systems;
• detect, investigate, and prevent fraud, abuse, security incidents, and service misuse;
• measure service performance and troubleshoot technical problems;
• process billing and administer subscriptions;
• comply with applicable law and valid legal obligations; and
• perform other purposes disclosed at the time information is collected.

4. Artificial Intelligence

Information submitted to AI-enabled features may be processed by technology providers that are necessary to operate those features. The providers involved may vary depending on the services selected by a customer. We intend to disclose material service-provider relationships as appropriate and configure integrations consistent with applicable contractual and privacy requirements.

5. Calls, Messages, and Communications

Some Agents58 configurations may support telephone calls, SMS or other messaging, email, appointment reminders, and automated customer communications. The information processed may include contact details, communication content, call metadata, and, where enabled and legally permitted, recordings or transcripts.

Customers using these capabilities are responsible for configuring their use of the service consistently with applicable consent, disclosure, telemarketing, recording, messaging, and other communications requirements.

6. Service Providers and Integrations

We may use service providers and technology integrations to operate features such as cloud hosting, artificial intelligence, communications, payments, analytics, advertising, authentication, and other infrastructure.

Information is shared with such providers only as reasonably necessary for the relevant service or as otherwise described in this Policy, subject to applicable contractual and legal requirements.

7. Information Sharing

We may disclose information:

• to service providers supporting operation of the services;
• at the direction of a customer or user;
• to complete requested integrations or transactions;
• to protect users, Chayton Technologies, Agents58, or others from fraud, abuse, or security threats;
• when required by applicable law, court order, or valid legal process; or
• in connection with a corporate transaction, subject to applicable legal requirements.

We do not claim that information is never shared. Our disclosures are intended to describe how the platform actually operates as its production integrations are enabled.

8. Data Retention

We intend to retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide the services, maintain appropriate business and security records, resolve disputes, enforce agreements, and meet applicable legal obligations.

Retention periods may vary depending on the type of information, the customer's configuration, contractual requirements, and applicable law.

9. Data Security

We use and continue to develop administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No internet-connected system or method of electronic storage can be guaranteed to be completely secure.

10. Data Deletion and Privacy Requests

Individuals may submit applicable privacy or deletion requests. Requests may require identity verification before action is taken. Certain information may be retained when required or permitted by law, for security, fraud prevention, dispute resolution, or other legitimate purposes.

Additional instructions are available on our Data Deletion page.

11. Cookies and Similar Technologies

Our websites and services may use cookies, local storage, or similar technologies that are necessary for functionality, security, language preferences, analytics, or other disclosed purposes.

If additional advertising or tracking technologies are introduced, we will update the relevant disclosures and controls as required.

12. Children

Chayton Technologies and Agents58 are business-oriented services and are not intended to be directed to children under 13. Customers must not intentionally use the platform to collect children's personal information in a manner that violates applicable law.

13. Changes to This Policy

We may update this Privacy Policy as our services, integrations, and legal obligations evolve. The effective date shown above will be updated when a revised version becomes effective.

14. Contact

Privacy questions and requests may be submitted through the contact information published by Chayton Technologies on this website. A dedicated business privacy contact may be added before production launch.